Gillette Children's Visitor & Records Guide

Regions Hospital Campus

An Independent Children's Hospital in Downtown Saint Paul

Gillette Children's is a pediatric specialty hospital at 200 University Avenue East in downtown Saint Paul, focused on complex brain, bone, and movement conditions. An independent 501(c)(3) nonprofit, it sits on the Regions Hospital campus, 0.4 miles from the Minnesota State Capitol — adjacent to Regions, not part of Regions or HealthPartners. The Minnesota Legislature established it in 1897; the hospital describes itself as the nation's first public hospital for children who have disabilities. It moved to this campus in 1977 and has been Gillette Children's since 2022 (legally, Gillette Children's Specialty Healthcare).

Families come here for specialty care, rehabilitation, and the records that document a child's injuries. We're based in the same city — how we help injured people in our home city covers the legal side.

Finding Your Way

Getting In: One Entrance, on Level D

The street address won't take you to the door. Gillette's only public entrance is on Level D of the Regions Hospital West Ramp; the hospital says to set your GPS to 640 Jackson Street. Parked on another level? Take the West Ramp elevator to Level D. Don't use the North Elevators at the east end of the ramp — they lead out to the ramp, not into Gillette.

Free valet runs at the Level D entrance from 8:00 a.m. to 4:30 p.m. The valet costs nothing; ramp parking rates still apply, and any desk offers a reduced-rate sticker. The hospital sets entrances and hours, so check its St. Paul campus page before you drive in.

Supporting Your Child

Visiting Basics

Visiting policies vary by unit and change, so confirm current rules with your child's care team. Bring photo ID, travel light, and write down what you're told — provider names, dates, medications, next steps. Hospital days blur; notes keep the details straight for the family and any claim that follows.

The Paper Trail

Requesting Your Child's Medical Records

Requests go through Gillette's Health Information Management department: online through its release-of-information partner's secure site, by email to ROI@Gillettechildrens.com, or by mail (mailing details are on the hospital's medical-records page). Mailed copies take approximately five to seven business days.

Under Minnesota health-records law, a parent or guardian can generally request a minor child's records; so can a legal representative with signed authorization. Everything Gillette generates — clinic notes, imaging, therapy records, itemized bills — documents a child's injuries in medical language an insurer has to take seriously. With your authorization, we request certified records as part of building a case, and we can explain how injury claims involving a child are handled.

Pediatric Trauma

The Trauma Center Gillette Shares With Regions

With Regions Hospital, Gillette provides what the two organizations describe as Minnesota's first Level I Pediatric Trauma Center, certified by the American College of Surgeons; under that partnership, Gillette treats injured patients under age 16. For a seriously hurt child in the East Metro, this campus is often where care — and the record — begins.

Moving between the buildings? Our visitor guide for the adjacent Regions Hospital emergency department covers that side; more practical guides to nearby hospitals, courts, and records offices round out the series.

Common Questions

Frequently Asked Questions